TeleFinity
Customer service is where our story begins.
Established in 2005 in Melbourne and Amman, TeleFinity develops customer service and communication solutions that bring software and telecom expertise together.
Put customers at the heart of business.
Customer service shapes trust, loyalty and the value of every relationship. TeleFinity builds tools that help organizations align customer operations with their business goals.
Our portfolio spans contact centers, call recording, quality management, IVR, browser calling, application integration and helpdesk workflows. These solutions are developed in-house by people with expertise in software and telecommunications.
Part of the TeleFinity
customer story
Understand the operation.
Connect the technology.
A useful solution starts with your customers, your people and the systems around them. We bring product development and integration expertise to that conversation.
“The system is very stable, support is fast and the sales & marketing team is accommodating.”
Make the next conversation count.
Bring your priorities. We will help connect the right platforms, integrations and deployment approach.